Design Associate

Birmingham, England, United Kingdom · Design


About the team

383’s Design Team are critical to our operating system, being the area of the business focussed on Human Centred Design and how the things we develop for our clients affect real people. Working collaboratively with our Strategy and Engineering teams in developing elegant solutions for complex problems, they focus on both the needs of the end user through human centred design and the commercial goals of our clients.

Through the use of various proposition, service and experience design processes, the design team are responsible for the conceptual, visual and interactive design for the brands we work with, maintaining a strong emphasis on human-centred design. They enable brands to visualise user journeys and commercial opportunities, making quick decisions on product roadmaps to deliver best-in-class customer experiences.

About the role

Supporting the Head of Design and Senior Designers, you will assist in the development of ongoing project work at 383, from desktop and mobile interface designs, to UX, mapping and human centred design elements. While initially focussed on supporting ongoing project work, following design guidelines and evolving existing art direction, you will be expected to use your common sense to grow our design capabilities, our clients’ projects and the toolkit of resources we have at our disposal.

Using agile working practices, you will be responsible for ensuring that experience design processes are successfully followed, acting as the advocate of the user in all areas of project work but always keeping a strong commercial awareness of the project goals


On a day-to-day basis, you will be responsible for:


Your Experience:

Your Skills:

Your Behaviour:

We’d love it if you…


There’s loads of great reasons to become a 383er. Alongside our annual 383 weekender, we hold regular company training days, 383 Labs days, share breakfast and wind-down drinks on Fridays, and have unlimited coffee and snacks to keep us going through the working week.

There’s also flexible working hours, your birthday off [because noone wants to work on their birthday], comprehensive health plan and a monthly benefit budget to spend on whatever you like, such as the gym, Netflix, Spotify or shopping vouchers.

Just to let you know...

We're thrilled with the applications we receive for our roles, and love taking the time to review them, but unfortunately we’re not able reach out to everyone individually. If we’d like to move forward with your application we’ll definitely be in contact with you!

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