Infrastructure Associate (6 Month Internship)

Birmingham, England, United Kingdom · Operations


About the team

383’s Operations team work with the rest of the business to make 383 highly scalable, with a specific focus on defining and improving our business processes and systems. Their role is to re-imagine how we operate and implement new ways of more effective working across Marketing, Sales, Client Services, Programme Management, Finance, IT and HR.

They are responsible for our organisational design, and zoom in on creating efficiencies and profitability as their core duty. As well as taking the lead on hiring, training and development programmes, their world is one of constant improvement, identifying areas of friction across departments and developing the solutions to alleviate and remove barriers within our operation.

About the role

We’re looking for a high energy and self-starting talent to take a strong lead on our infrastructure and IT provision program in a wild start-up environment at our Birmingham HQ. You’ll work closely with our QA & IT Manager, Office Manager and Operations Director to ensure the smooth running of the office, and provide a well supported and scalable working environment for our wider team.

You’ll be responsible for implementing new initiatives, general maintenance of IT equipment and shared resources across our working spaces, while also having the freedom and autonomy to generate new ideas and bring them into production. This is a great opportunity to take hold of our existing infrastructure, turbo charging it to make it fit for the future.


On a day-to-day basis, you will be responsible for:


Your Experience:

Your Skills:

Your Behaviour:

We’d love it if you…


There’s loads of great reasons to become a 383er. Alongside our annual 383 weekender, we hold regular company training days, 383 Labs days, share breakfast and wind-down drinks on Fridays, and have unlimited coffee and snacks to keep us going through the working week.

There’s also flexible working hours, your birthday off [because no one wants to work on their birthday], comprehensive health plan and a monthly benefit budget to spend on whatever you like, such as the gym, Netflix, Spotify or shopping vouchers.

Just to let you know...

We're thrilled with the applications we receive for our roles, and love taking the time to review them, but unfortunately we’re not able reach out to everyone individually. If we’d like to move forward with your application we’ll definitely be in contact with you!

Apply for this job