Senior Designer

Birmingham, England, United Kingdom · Design


About the team

383’s Design Team are critical to our operating system, being the area of the business focussed on Human Centred Design and how the things we develop for our clients affect real people. Working collaboratively with our Strategy and Engineering teams in developing elegant solutions for complex problems, they focus on both the needs of the end user through human centred design and the commercial goals of our clients.

Through the use of various proposition, service and experience design processes, the design team are responsible for the conceptual, visual and interactive design for the brands we work with, maintaining a strong emphasis on human-centred design. They enable brands to visualise user journeys and commercial opportunities, making quick decisions on product roadmaps to deliver best-in-class customer experiences.

About the role
We're looking for a passionate and highly talented Senior Designer to be an important part of our growing team, working very closely with the Head of Design to define and evolve how design works at 383, helping manage both the team and our key clients. You need to be at the top of your game, have a strong, versatile portfolio and several years experience crafting human-centred experiences and products that are genuinely useful for real people.

Our Senior Designers take an active role in running workshops, while managing and driving projects for our key clients, collaborating with other teams and developing the stream of product and service design methodologies we utilise at 383. They are also able to consistently help in the planning of projects and resource requirements and work alongside the Head of Design in the dissemination and production of larger scale project work to the rest of the team.

You will have the confidence and authority to lead ideation workshops with our biggest clients, collaborate with our engineering and strategy team and assist commercial with winning new work and defining the scope of our projects. You'll be able to adapt to both product and service design methodologies, be as happy in front of a wall of post it notes as you are in crafting high fidelity prototypes in Sketch. Using agile working practices, you will be responsible for ensuring that experience design processes are successfully created and followed, acting as the advocate of the user in all areas of project work but always keeping a strong commercial awareness of the project goals.


On a day-to-day basis, you will be responsible for:


Your Experience

Your Skills

Your Behaviour

We’d love it if you


There’s loads of great reasons to become a 383er. Alongside our annual 383 weekender, we hold regular company training events, 383 Labs days, share breakfast and wind-down drinks every Friday, and have unlimited coffee and snacks to keep us going through the working week.

Just to let you know...

We're thrilled with the applications we receive for our roles, and love taking the time to review them, but unfortunately we’re not able to reach out to everyone individually. If we’d like to move forward with your application we’ll definitely be in contact with you!

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