Business Analyst

Birmingham, England, United Kingdom · Product


About the team

383’s Product team works to understand customer needs, market challenges, and revenue goals of brands, and use this data to deliver commercial returns through the creation of digital value propositions and products. Always seeking to balance the strategic goals of a client’s brand with the needs and expectations of their customers, they ensure any proposition they deliver is engaging and rewarding for the customer, and totally aligned to a client’s strategic plans and objectives. Focused on the needs of the customers and helping brands decide what decisions to make, they determine what actions to take now and in the future, through the creation of products, services and the improvement of customer journeys.

They are responsible for working alongside our Design and Engineering teams to help create high performing digital experiences for our clients. Enabling brands to find the right answers to questions and challenges through the delivery process, and steer projects towards a long-term vision, they collaborate with stakeholders and product owners to agree and deliver on the right solutions for their business.

About the role

We're looking for a technical, adaptable, resourceful and commercially focused Business Analyst to join our growing digital studio team. Reporting to the Product Director, you will be primarily responsible for helping to understand and articulate the functional requirements for the products and services that we produce for our clients.

Working closely with the rest of the Product, Design and Engineering teams, you will be responsible for ensuring that we're creating with purpose by taking user requirements, having a deep understanding of user experience with a solid technical background to understand the art of the possible.

You will take the lead across a range of projects covering a broad spectrum of clients and sectors, helping to bring together insight and requirements and converting these into functional specifications that can be further defined by our Engineering team.


On a day-to-day basis, you will be responsible for:


Your Experience:

Your Skills:

Your Behaviour:

We’d love it if you…


There’s loads of great reasons to become a 383er. Alongside our annual 383 weekender, we hold regular company training events, 383 Labs days, share breakfast and wind-down drinks every Friday, and have unlimited coffee and snacks to keep us going through the working week.

Just to let you know...

We're thrilled with the applications we receive for our roles, and love taking the time to review them, but unfortunately we’re not able to reach out to everyone individually. If we’d like to move forward with your application we’ll definitely be in contact with you!

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